“The F-scan is an efficient and proven method to implement plans for change and improvement, in order to make media companies more effective.”
Gerard Dielessen, CEO NOC*NSF
‘Efficiency’ is doing things well, and “effective” is about doing the right things. The one cannot be separated from the other.
Doing the right things well is the key to a successful organization. Based on our experience, we know that the key often lies in the organization itself.
A method commonly used to determine organizational efficiency is to listen to management.
But often these managers are too much a part of the organization, as a result of which it is not possible to gain a clear picture of the organization's (under)performance.
Based on our experience, primarily gained in managerial (interim) roles, it has become clear that the most important organizational improvement can often be identified by walking around (virtually) in the organization and talking to the people 'on the shop floor'.
Based on the most relevant strategic documents in an organization, we conduct interviews with both management and selected staff.
It is of utmost importance to speak to the most relevant people, in most cases the people to whom colleagues naturally turn when they need to know something. We call these people ‘the experts’.
This leads to a clear, objective picture of the health of an organization. In turn, this results in concise and clear recommendations for change.
The report that is ultimately delivered provides a concise and clear analysis of the status quo and a set of recommendations to improve the effectiveness of the organization.
The follow-up processes based on the discussion can vary greatly. The discussion leads to a better understanding and better control.
It may result in coaching or training in order to support management or employees. Another outcome may be adjustments to the organization. In some cases, the scan forms the prelude to a change process, in which case a change team is formed.
The analysis is not an inquisition; the main aim is to improve the organization in a sustainable manner, based on knowledge within the organization itself. It also offers senior management the opportunity to talk to their middle management in a structured manner.
The F-scan creates the support for difficult change decisions that have to be taken.